Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Using The Latest In Technology to Restore Your Home or Business

All of the certified technicians at SERVPRO of Coon Rapids/Central Anoka County are equipped with the latest in technology in order to inspect your property and develop an efficient and complete plan to dry and restore it.

Our team will show up at your door with iPads outfitted with the industry leading DryBook Software.  In addition they will have Tramex Moisture meters to check surfaces for moisture as well as infrared cameras to seek out moisture that may be hiding behind walls. 

This equipment allows us to quickly determine the source of the damage and develop a moisture map for how far the water got. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction