Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Using the Latest in Technology to Restore Your Home or Business

The certified technicians here at SERVPRO of Coon Rapids/Central Anoka County are equipped with the most updated technology to inspect your property and develop an efficient and complete plan to dry and restore it back to preloss condition.

Our crew will show up at your door with iPads outfitted with the industry leading DryBook software. In addition to stellar programs, they will have Tramex Moisture Meters to check any surfaces for moisture and infrared cameras to seek out water damage that may be hiding behind wet drywall.

Our technicians will utilize these specialized pieces of equipment and programs to quickly determine the source of the damage and develop a moisture map to dictate how far the water has travelled. Refer to our water damage restoration tips to keep water damage from spreading! The faster you are able to stop the source of the water and prevent it from spreading, the lower your water damage restoration cost will be.

For any questions regarding our inspection process or water damage restorations steps give us a call today at 763-712-9712. We service Coon Rapids, Andover, Ham Lake, and the entire Anoka County.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction