Step 1: 24 Hour Emergency Contact 

The first step in the restoration and repair process after your home or business has suffered water damage is to give us a call!  We make a commitment to all of our customers that we will have staff on call 24/7 in case an emergency arises.  That means no voicemails or call backs- you will get a live person, who can help on the other end of the line no matter when you call.  

If you have a sewer back up, flooded basement, flooded office, a pipe break, a toilet overflow or any other kind of water damage in your home- speed matters!  The quicker you can get in touch with a restoration company the quicker the clean up can being and the sooner you can put the mess behind you.

We Answer the Phone Ready to Help
Call Today - (763) 712-9712

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Coon Rapids / Central Anoka County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment