The Water Damage Restoration Process

A Systematic Approach to Water Damage Cleanup

The nature of water damage and the different layouts of homes and businesses means that every water damage is unique and requires a unique approach to restoration and dry out.  

At the same time, by taking a systematic approach to the drying and restoration process, the certified technicians at SERVPRO of Coon Rapids/Central Anoka county can ensure that your home or business is cleaned up completely and as quickly as possible. 

Every water damage clean up starts with a call to our office where our we have knowledgeable staff on call 24/7 to ensure that your questions get answered.  Then when we arrive on site we will perform an inspection of the loss and walk the customer through our process to make sure that they are comfortable with the work being performed.

By taking the time upfront to work with our customers, answer their questions and set up a plan of action we are able to get your home or business quickly back to its "preloss" condition.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.